Privacy policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from kerriebrown.com (the "Site").

Personal Information We Collect 

Device Information: When you visit our Site, we automatically collect details about your device, including technical data and browsing behavior. This helps us understand how customers interact with our website. We gather this information through cookies, log files, and tracking technologies such as web beacons and pixels.

Order Information: When you make or attempt to make a purchase, we collect your name, billing and shipping address, payment details, email, and phone number.

Together, Device Information and Order Information are referred to as "Personal Information.

How We Use Your Personal Information

We use Order Information to process transactions, arrange shipping, send order confirmations, and detect fraudulent activity. Additionally, we may use this information to provide marketing content based on your preferences.

Device Information helps us improve our website, analyze customer interactions, and monitor for security risks

 
Sharing Your Personal Information 

To operate our store and services efficiently, we share your information with trusted third parties:

• Shopify powers our online store. Read their Privacy Policy here.

• Google Analytics helps us understand how customers use the Site. Read their Privacy Policy here or opt-out here.

Additionally, we may disclose your information to comply with legal obligations or protect our rights.

Behavioural advertising 

We use your information to provide relevant marketing and advertisements. You can manage your ad preferences or opt out through these links:

• Facebook: Ad Settings

• Google: Ad Settings

• Bing: Ad Preferences

For further ad control, visit the Digital Advertising Alliance's opt-out portal: optout.aboutads.info

Do not track 

Please note that we do not alter our Site’s data collection and use practices when we see a ‘Do Not Track’ signal from your browser. 

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.  
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.  

Data Retention

When you place an order through our website, we will retain your Order Information for our records unless you request its deletion.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have any questions or concerns, please contact us at sales@kerriebrown.com